From raw feedback → to your next priority in 30s
Crossbook synthesizes support tickets, sales calls, and NPS scores into one evidence-backed priority — in 30 seconds. So you ship what actually matters.
Connects to your stack
Crossbook ingests from anywhere — webhooks, file uploads, or direct paste. No manual data entry.
Connect Zapier, Make, or any tool that sends webhooks. One POST to /api/ingest and your signals flow in automatically.
Export from JIRA, Zendesk, or any tool. Upload a .csv or .xlsx and Crossbook auto-maps the columns.
Copy a Slack message, call transcript, or email thread. Paste it directly into the signal feed.
Watch scattered signals collapse into a single, evidence-backed priority.
Revenue impact: $24k ARR at risk
"We lost a $12k deal because the buyer couldn't complete checkout in under 10 seconds."
"I love the product but the checkout experience is embarrassingly slow. Fix this."
"5 tickets today. Cart abandonment is up 23% this quarter. This is a fire."
Clustering signals...
Checkout page takes 8s to load on mobile
Lost $12k deal because checkout was broken
Love the product, hate the checkout
Timeout error at payment screen, tried 3x
Enterprise client cancelled — mobile checkout
Switched to competitor — faster checkout
Spike in API latency last 24 hours
Can't complete purchase on Safari
Recommendation
Users report 8s+ load times on mobile checkout. 12 tickets, 1 lost deal ($12k), churn signals.
9.8/10 · High impact · Low effort · 94% confidence
Risk
Cart abandonment will exceed 30% this quarter. $24k ARR at risk from 3 enterprise accounts.
Signal vs Noise — 6/10 are noise
Not now
Evidence — 8 problems, 12 signals
Total Signals
247
Clusters Found
8
Noise Flagged
63%
Time to Decision
28s
Every decision Crossbook surfaces is grounded in evidence, scored by impact, and delivered in seconds.
Every insight is anchored to a verbatim customer quote. No hallucinated summaries. Real words from real users.
"Checkout takes forever on mobile"
"We lost the deal over checkout speed"
Qualify by business impact, not volume. The loudest voice doesn't win — the most consequential signal does.
From raw signal to refined strategy in 30 seconds. Product discovery shouldn't take a sprint — it should take a moment.
Your first priority, backed by real customer data — in 30 seconds.